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Tickets once successfully purchased for an event listed on HighApe cannot be cancelled, and that
amount will not be refunded. HighApe does not support cancellation of registration/ticket purchase
on the website/App right now.
In case, the transaction has been declined or is unsuccessful, but the payment has been deducted
from the account, the refund process will be initiated once notified. The amount that had been
deducted will be refunded into the account from which the payment was being attempted.
HighApe will not entertain any refund/cancellation request in case of any issues related to payment
gateway/method (including wallets such as Mobikwik, PayTM, PayPal etc.) offer. Any issues related to such
offers will be addressed by the payment gateway/method itself.