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Liquor will not be served to individuals under the age of 21 years.
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Please carry a valid ID proof along with the valid ticket.
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High Ape is not responsible for any injury or damage occurring due to the event.
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People in an inebriated state will not be given entry.
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Being only a ticketing portal, High Ape does not take any responsibility for the activities going on inside or outside the event, as the entire responsibility of it is of the organizer/venue.
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Please go through the details on the Event Details Tab and the Checkout page thoroughly before booking the tickets, as the tickets which are NOT booked in compliance with it will not come in the ambit of discussion.
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Internet handling fee per ticket applied. Please check your total amount before payment.
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Tickets once booked cannot be exchanged or refunded.
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Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation.
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Alcohol (if available) will be served only to guests above the legal drinking age (LDA) and on display of valid age proof.
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In case a booking confirmation e-mail and SMS gets delayed or fails because of technical reasons or as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be considered 'booked' if the payment has been processed by High Ape and you will have to contact our representatives for issue of tickets.
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Arms and ammunition, eatables, bottled water, beverages, alcohol is not allowed from outside to the event. Food and beverages will be available inside the event.
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Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the site may be searched.
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Venues/Organizers are solely responsible for the service; availability and quality of the events.
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In certain circumstances, HighApe reserves the right to cancel the tickets owing to any internal reason which requires such action. In such cases, the customer will be provided full refund for the ticket within 7-10 working days.
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Tickets/passes once purchased are strictly non-refundable and non-transferable.
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This ticket entitles access to two adults, which includes stay on 31st, New Year’s Eve party and breakfast on 1st January, 2026.
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Check in time is 2:00 PM and check out time is 12:00 PM.
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Unlawful resale or attempted unlawful resale of any ticket/pass will lead to cancellation without refund or compensation.
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Rights of admission are reserved by the hotel.
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No outside food or beverages will be permitted at the venue.
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All guests must comply with hotel policies, safety regulations, and security checks at all times.
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Kids up to 4 years old have complimentary access. Kids 5 years old and above would be charged additional, please contact reception at the time of check-in