Q: I have booked/paid for the event, is my booking confirmed ?
Ans. No ! , your booking can become invalid if you do not submit the "Most Important Details" required for emergency situations. For any Trek/Adventure event the organizers need to have your details atleast 24 hours prior to the event. We do not allow anyone to campsite until we have complete and authentic details of the person. This info is crucial in case of emergency, and is a mandatory KYC parameter. The link for the "personal details form" will be sent along the ticket confirmation email. Submitting incomplete/incorrect/fake details in the form will make your booking invalid and no refund will be provided in such case.
Q. We are coming by our own vehicle for the event, where should we reach ?
Ans. You need to reach Panvel Station at scheduled meeting time. This is where we will be meeting , from here you can follow our vehicles. You will be given exact coordinated after you finish booking formalities.
Q. Is it safe for solo participants?
Ans. Yes, mostly 30% of participants come up solo and blend in.
Q. Is it safe for girls?
Ans. Mischief Treks has a track record of making our trekking and camping events extremely safe for girls. Normally 60 to 75 % of our participants are females.
Q. How long is the trek ?
Ans. Normally it takes three hours to ascend and two hours to descend.
Q. Why is submitting emergency contact details and KYC information mandatory?
Ans. Its a standard protocol and also a guideline by Govt of India. We are accountable for every "Human-Body" present at our campsite or trek is our responsibility and in case of any unfortunate event we will be asked by authorities to provide all relevant information about you. In order to comply with the authorities we have to take authentic information from you. Fake/Incomplete information or non-submission of the details will make your ticket (paid amount) invalid and no refund will be provided in such case. You will not be allowed to participate in the event.
Q. Can we pay in cash or instalment ?
Ans. Sorry we do not accept cash payments. For instalment scheme you will have to pay one-time processing fee of Rs.500 per person in addition to trek charges.
Q. What is the last date of booking ?
Ans. Bookings close once the tickets are sold out. Ideally you need to book atleast 2-3 days in advance.
Q. How many people will be in our group for this trek ?
Ans. Actual count depends on number of people booking/cancelling the tickets. Generally the batch size is approximately 20-25 participants. We do not overcrowd our group.
Q. How should I book the event ?
Ans. All you have to do is press the "Book tickets" button on this page and follow the instructions.
Q. How do we get in touch after reaching meeting point ?
Ans. We will be creating a whatsapp group for coordination where you will be provided all the necessary information regarding contact person, exact point to meet etc.. This whatsapp group will be created 8 to 16 hours prior to the scheduled time of the event.
